User Support
Need Help? For software installation, system availability, or connection problems contact:
HDR Support Center
Please note that the Support Center is staffed Monday-Friday from 6:00 a.m. to 7:00 p.m. CT. After hours an on-call person is available to help for critical business emergencies. If you need immediate assistance after hours, please call the Support Center at 1-800-776-8007, because emails are responded to the next business day.
Maintenance Windows - Tuesday, Thursday, and Saturday 10:00 PM to 3:00 AM CST