"What to Do When No One Shows Up—Taking Public Involvement Online"

Transportation Delivered, Fall 2013
by Theresa McClure, ENV SP, Laura Heilman and Michael Darbouze

Download the Article (PDF, 780KB)

In this article, we detail our approach to using simple and engaging online tools to cost-effectively increase outreach, obtain critical input for key project decisions and build project support.

Specifically, you'll learn how online tools generated value for the Iowa Department of Transportation on their Chicago to Council Bluffs-Omaha Passenger Rail Study by increasing the number of visitors significantly while reducing costs. You'll also get tips on the best time to host meetings and website content.