Ambulatory Care Thought Leaders

  • David C. Grandy, FACHE, CMPEDirector of Strategic Innovation

    A former healthcare administrator turned healthcare innovation authority for HDR (the world's No. 1 healthcare design firm), David is helping healthcare organizations throughout the world embrace the start-up mentality and leverage their in-house intellect to drive innovation. Using a process he created called SYNAPSE, he combines design thinking with strategy to examine complex problems and explore traditional constraints using nontraditional thinking. He promotes the idea of co-creation, believing that the key to spreading ideas throughout an organization is to inject as many people as possible in the design process. And once high-caliber ideas have been developed, he works with designers, engineers, technologists, architects and strategists to bring these ideas to life as scalable solutions.

    Currently, David is the managing director of strategic innovation at HDR, integrating human-centered design and strategy to help organizations explore the evolution of their business and find their place in the future. His work on five continents and with clients ranging from Kaiser Permanente to Google and the Ministry of Health for the countries of Jordan and Trinidad and Tobago, landed him on the cover of the May 2013 issue of Building Design + Construction magazine.