Retail Banking Omnichannel

Risk Audits

Seamless Integration Between the Online and Offline Banking World

Retail banking has evolved significantly in the last decade with digitalization and a move online for many services, however we appreciate that physical branches still play an important role — albeit this role is changing. Through smart building design and engineering, we help you adapt and upgrade existing branches as well as designing new forward thinking hybrid branches.

We understand that the key to providing an excellent service to your retail banking customers is a seamless integration between physical branches and online services and this requires well planned, innovative technology solutions and infrastructure. Our experts have extensive experience in the retail banking sector and work with you to help create an omnichannel retail banking offering.

Our multidisciplinary design and engineering expertise encompasses retail banking branches roll out projects, new builds and refurbishments of existing built assets, as well as critical and non-critical plant, and infrastructure design and replacement. We also carry out a holistic range of specialist services including risk audits, building data management and operational technology cybersecurity consultancy.

We consider what experience you wish to deliver and design spaces capable of creating that for your customers.