Meeting Community Needs With Integrated Care

Located on the west edge of Chicago’s Lincoln Park neighborhood, the Advocate Outpatient Center and Ambulatory Surgery Center at Webster transforms a former multitenant space into a comprehensive healthcare destination. Advocate Health Care sought to expand access to outpatient and surgical services, including gastrointestinal care, primary care, obstetrics, orthopedics, imaging and lab processing. HDR was selected for the integrated design and delivery approach, which enabled close collaboration with Advocate, construction partner Boldt and other collaborators to create a welcoming, efficient and patient-centered environment.

Reflective Design Rooted in Place

Inspired by the site’s proximity to the North Branch of the Chicago River and the city’s industrial heritage, the design concept “Reflective Structure” celebrates water and steel. The space emphasizes vertical and horizontal elements with warm wood paneling and color to create a cohesive, intuitive experience. A structural spine guides patients through the space, while portals and soffits reflect light and form, echoing the river’s shimmering surface.

Key design features include:

• Outpatient services and surgery are combined in one location for convenience, continuity and integrated care delivery.
• Color-coded, lettered portals and intuitive signage support wayfinding and self-rooming, reducing staffing needs.
• Large windows and skylights enhance comfort and orientation, even in areas with limited daylight.
• Adopts an on-stage/off-stage layout that separates staff and patient flows to maintain privacy and calm while improving operational efficiency.
• Features local artwork and photography, including pieces by a physician, that celebrate Chicago’s vibrant culture and seasons.