How Commercial Management Benefits Transportation Infrastructure Owners

Brandon Joy and Guinevere Ngau Explain Proactive Approach to Contract and Risk Management in Latest Experts Talk Interview

Guinevere Ngau
Guinevere Ngau
Brandon Joy
Brandon Joy

In the world of infrastructure projects, managing risks and contract issues is a constant concern for owners. Commercial management is a proactive approach that focuses on contract administration, change management and risk management. At HDR, this approach helps our clients effectively manage contract risks and streamline delivery of some of the largest infrastructure projects being designed and constructed. 

Commercial Management Director Brandon Joy and Transportation Commercial Management Practice Lead Guinevere Ngau focus daily on the commercial aspects of our projects to manage risk, satisfy clients and deliver successful projects. In the latest from HDR’s Experts Talk interview series, they delve into the concept of commercial management, its benefits to infrastructure owners and how it can be implemented to avoid common contract issues.

“Transportation agencies have experience with overseeing contracts and managing contracts,” Joy explained. “But as the magnitude and complexity of a project increases, the time and attention required is often not a linear increase.” 

“That's where a dedicated commercial manager can add value, especially as the industry seems to be moving in a more litigious direction,” Ngau said. “I always say that bad news doesn't get better with time. Having someone on the team who is dedicated to proactively tracking and identifying issues as they arise and following the terms of our contract helps all parties.”

HDR’s Experts Talk interview series shines a light on various aspects of transportation infrastructure design and delivery. Each subject matter expert offers unique expertise and insights about new and ongoing trends, emerging technologies and the human side of infrastructure.

Read the whole interview on the value of commercial management for transportation projects

About HDR
HDR is a 100% employee-owned professional services firm. Founded over a century ago to bring electricity to a changing world, we are now a global company specializing in architecture, engineering, environmental and construction services. Our success in built and natural environments continues as we collaborate to solve our clients’ and communities’ most complex challenges.